Privacy Policy

Rinsong ("we", "us") respects your privacy. This policy explains what we collect and why.

What we collect

• Order info: name, delivery address, email, phone number, and payment details (payment is processed securely by our payment provider — we never see or store your full card number).
• Browsing info: pages visited and basic device data, collected via cookies and analytics to improve your experience.
• Marketing info: your email, if you opt in to our newsletter or promotions.

Why we collect it

To process and deliver your order, communicate with you about it, provide support, prevent fraud, and (only if you opt in) send you offers.

Who we share it with

Only the partners needed to run the store: our payment provider, our courier, and our email platform. We do not sell your personal information to anyone.

Your rights (POPIA)

Under South Africa's Protection of Personal Information Act, you can ask us to show, correct, or delete the personal information we hold about you. Email ashlynfredericks501@gmail.com and we'll action it.

Cookies

We use cookies to keep your cart working, understand traffic, and improve the store. You can disable cookies in your browser, though parts of the site may not work as smoothly.

Marketing opt-out

Every marketing email has an unsubscribe link. One click and you're out.

Contact

Questions about your data? Email ashlynfredericks501@gmail.com.